Building a Ladder Through the Glass Ceiling
By Jeff Holler
Many success stories hinge on the positioning of a business to take advantage of a new trend. When multiple trends arise, it can mean even greater success – but only if one is prepared for how those will converge.
Valerie Freeman managed to tap into three trends in the 1980’s that have changed the face of modern business:
- The rise of document processing and office technology.
- Outsourcing as a business strategy, rather than simply using temporary help to cover for missing workers.
- The increase in women-owned businesses.
However, she didn’t merely position herself to capture some inevitable revenue stream. She credits three traits for her success: always learning, finding a gap and filling it, and collaborating and sharing credit whenever possible.
Using this approach, Valerie has been recognized for her role in paving the way for many women to find success in business.
Not Much to Lose? Perfect!
At a time when men dominated business, women were vastly underpaid compared to their male counterparts. Working at a local community college, Valerie was teaching a curriculum that she had written herself focused on new office technology, such as word processors. She saw this as an opportunity for women to expand their role in the workplace, but the college bureaucracy meant it wasn’t happening quickly enough.
As a low-paid teacher at the time, rather than seeing this as an obstacle, Valerie recognized there was a need to be filled and viewed it as an opportunity to start her own business.
“I wasn’t making hardly any money teaching,” she states matter-of-factly. “So, I just didn’t see it being that big of a risk. As a teacher, my education prepared me to learn anything and that’s the way I feel about everything that I do. I’m going to go into it, I’m not going to know a lot about it perhaps, and I’m going to learn along the way.”
Providing a Specialized Workforce
As businesses adopted office technology, the need for skilled temporary workers only increased. Soon Valerie’s company, WordTemps, was not only training women, but also providing placement services.
Not that it came easy.
“Everybody wanted to know about this teacher who started a business,” she says with amusement. “We just really didn’t have much credibility, and people didn’t think we were going to stick with it. We experienced all sorts of the little microaggressions, that I felt from people, both men and women.”
“Back then, of course, everybody was in the same boat,” she recalls. “There were none of the things to support entrepreneurs, including women entrepreneurs. No university classes for entrepreneurship, there were no accelerators, none of that, so we were all there trying to learn together.”
Some of the lessons could only be learned the hard way.
The Gap in Financing for Women Ventures
One week, Valerie was faced with a shortage of funds to meet payroll and learned a critical lesson: the importance of obtaining working capital. This was nearly impossible for women – also a sign of the times. Although she borrowed money under her father-in-law’s name, and did finally obtain a line of credit through the influence of her male CPA, the harrowing incident stuck with her.
Soon she had an opportunity to turn the tables and do something about it. Due to lax banking regulations in the ‘80s, most of the community banks in Texas had failed. The time was now ripe in the early 90’s for one to be established again. This time, Valerie was asked to help organize and launch Resource Bank because of her success in the community.
“I never really had good relationship managers at banks in the beginning,” she recalls, “and so I thought, well, this is my opportunity to really get an inside look at a bank. I was the only woman involved in this group, and just seeing how these guys raise the money and how they go about deploying the money was extremely beneficial, and I wanted to find out about banking regulations. I learned a ton and I really have a different opinion today about the banking world than I did back then. It helped me to understand how to raise money for a company. It also taught me about how bankers look at deals and where their regulations come into play.”
Thanks to that experience, in 2005 Valerie and three partners started the first venture firm that invests solely in women-owned businesses.
“If women want to grow their business,” Valerie advises, “they have to go out and raise money. You have to raise money from outside investors or angel investors. That’s why we started Texas Women Ventures, because women weren’t doing that, they didn’t feel comfortable doing it, they didn’t understand it, and consequently their business didn’t grow as fast.”
Collaboration is Key
The other component that Valerie stresses when she is mentoring women is collaboration.
“Don’t do it on your own,” she advises, “even if you’re starting out in a company, collaborate with all the people there. Don’t try to take it all and make yourself look good, help others, bring others along. I think women are really much more collaborative today than they were back in the day, and it’s great to see that it’s helped a lot of women get to where they are.”
More Success Advice for Women
Valerie has unique knowledge and experience, so be sure to listen in to the rest of the interview to learn:
- What is influencing Russel 3000 companies to include more women on their boards of directors.
- The importance of women moving beyond C-level jobs and being ready and willing to serve on boards.
- How women are becoming more visible and influential in technology.
- Who many of her role models have been.